Slot Attendant

SLOT ATTENDANT 

 

Primary Responsibilities

  • Maintain a valid Gaming License through NGBLC
  • Reports to the Gaming Manager;
  • A Slot Attendant must have a professional attitude and enjoy working with people. 
  • Cash handling experience is also necessary. (i.e. process hand pays, jackpots, cancelled credits and hopper fills)
  • Knowledge of the machines is desired
  • communication and customer service skills 
  • They also maintain machines and gaming area. 
  • Mathematical skills and physical activity are required abilities for this position.
  • Demonstrated Interpersonal skills
  • Food, Beverage and Bar services to Slot patrons and Fiddlehead Café patrons
  • Responsible Alcohol and proper food service handling knowledge
  • Handle gratuities/tips
  • Problem resolution
  • Maintain a positive attitude and promotion of team work
  • Time Management
  • Stress Management
  • Follow shift procedures ensuring casino security
  • Follow all occupational health and safety/emergency procedures
  • Access game recalls and last bill ticket recalls
  • Clear tilts
  • Adhere to Casino policy and procedures, maintaining confidentiality
  • Ensures compliance with NBLGC Casino Standards, Policies and Procedures; 
  • Verifies and paying out of jackpots to customers; 
  • Maintains a clean, tidy, pleasant environment for the customer; 
  • Provides bill exchange;
  • Monitor machine stack lights in assigned area to ensure prompt service.
  • Other duties as assigned.

Secondary Responsibilities

  • Use machine log to track machine activities, machine problems and maintenance schedule
  • Must have Responsible Beverage Service Training
  • Responsible Gaming Training
  • Handling cash and payouts. 
  • Inform CSM of guest complaints or problems.
  • Know industry terms

Working Conditions

  • Work evenings, weekends and holidays, We are an approved 24x7 operation
  • Must be physically capable (i.e. work shifts, stand for long period of time
  • Handle repetitive physical motions for long periods of time
  • Maintain health (i.e. wash hands regularly to prevent spread of germs 
  • Work within a 24/7 operation with ability to work flexible hours when required (days, evening, nights, weekends and holidays)
  • Willing to submit to a criminal record check with results acceptable to our organization, standards and position, and/or obtain and maintain an NBLGC license registration
  • Must have employment eligibility in Canada
  • Must be 19 years of age or older

Knowledge and Skills Required 

  • A casino slot attendant requires good communication skills, a professional appearance and attitude, and must be of legal gambling age. 
  • Proven customer service skills, 
  • Cash handling experience, 
  • Time management skills, 
  • Knowledge of relevant laws and regulations,  
  • Knowledge of the machines, facility, industry group and of the tourism sector.
  • A secondary school diploma is preferred. 
  • Training in customer service is an asset. 
  • Must have Food Safety, Responsible Beverage training
  • Slot Attendants must hold a current provincial casino gaming license. 

Available Jobs

Contact

General Inquiries
info@greyrock-casino.com

Grey Rock Casino
100 Chief Joanna Blvd
Madawaska Malisset First Nation
Edmundston, NB  E7C 0C1

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Hours of Operation

CASINO
7 days a week from 10 am to 2:30 am

FIDDLEHEAD CAFÉ
Sunday: 10 am to 8 pm

Monday to Wednesday : 11 am to 8 pm

Thursday to Saturday : 11 am to 10 pm

VALLEY VIEW RESTAURANT
7 days a week

11 am to 2:30 pm and 4:30 pm to 10 pm

BINGO 
Hours may vary. 

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About The Casino

Located just outside of Edmundston NB, Grey Rock Entertainment Center is a modern, state of the art Casino, Bingo and Dining experience!

Offering over 160 slot machines and two electronic table games (including blackjack).

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